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Business identity · Choose your route

Understand the blue badge

Choose the route that applies to your account. A badge is optional and not guaranteed.

Verification documents do not automatically produce a blue tick. A displayed name, a verified legal business and a verified badge are three different things.

Understand the blue badge: quick reference
RouteWhat it means
Official Business AccountMeta assesses whether a WhatsApp Business Platform account represents an authentic, notable brand. Eligibility and application availability are controlled by Meta.
Meta Verified subscriptionA separate paid verification product offered to eligible accounts. Availability and compatibility depend on the account, region and product. It is not the same application as Official Business Account status.
  1. Check the current eligibility

    Meta currently lists an approved display name, two-step verification and at least 30 days on the Business Platform. It also requires business verification or its qualifying high-quality messaging history. Use Meta's current criteria, not a promise from a badge seller.

    Read the application requirements (opens in a new tab)
  2. Apply in WhatsApp Manager if eligible

    Select your business and number, then Profile > Official business account > Submit request. Supply the website, business details and genuine evidence requested, review and submit. Keep the confirmation. Do not buy or invent press coverage.

    Open WhatsApp Manager (opens in a new tab)
  3. If you see Meta Verified in the Business app

    Review the in-app eligibility, fee and benefits. Before paying or changing how the number is connected, ask support to confirm compatibility with your current Conversaa connection.

    About Meta Verified on WhatsApp (opens in a new tab)
  4. If the option is missing or rejected

    Read the explanation in your account and ask Meta support about eligibility. Keep using the supported business account while the issue is reviewed; do not assume a badge is required for normal replies.

You are ready when…

You know which badge route applies and have either followed its application or confirmed why it is unavailable.

Official help and further reading

Some official pages require sign-in. Choose your business when prompted; menus and eligibility can vary by account.