Services

Everything you need to never miss a customer.

Conversaa connects to the official WhatsApp Business, Instagram and Messenger platforms — the approved way to message customers, then answers, books and reports — all from one place.

WA

WhatsApp Business

Connected through the official business platform, so your number and your account stay yours and nothing depends on an unofficial workaround.

IG

Instagram Direct

Connected through the official business platform, so your number and your account stay yours and nothing depends on an unofficial workaround.

MS

Messenger

Connected through the official business platform, so your number and your account stay yours and nothing depends on an unofficial workaround.

What you get

Five things, done properly.

Not a suite. These are the parts of answering a customer that are worth automating, and nothing else.

01 · Replies

AI that answers like your best employee

Every incoming message is read, understood and answered in seconds — grounded in what your business has told us rather than in whatever the model happened to know. Confidence is measured on every reply, and anything uncertain is escalated instead of guessed at.

Answers in seconds100+ languagesConfidence scoringHuman handoff
02 · Inbox

One inbox for every channel

WhatsApp, Instagram and Messenger all land in the same place, with the full history of each customer attached. Your team replies from one screen instead of three phones, and roles decide who can see and change what.

Shared team inboxFull conversation historyRoles and permissionsTakeover any time
03 · Knowledge

It learns your business, not the internet

Point it at your website and it reads it. Add answers by hand for the things a website never says — the deposit policy, the parking situation, what happens if someone is late. The assistant only answers from that, which is what makes it safe to leave running.

Reads your websiteHand-written answersPictures and documentsUpdate any time
04 · Bookings

Take the booking inside the conversation

When a customer is ready, the assistant sends them a link to your own booking page. They fill it in, pay if you charge, and both of you get a confirmation email with a calendar invite attached. No back-and-forth, no double entry.

Hosted booking pageYour own payment accountEmail confirmationsCalendar invites
05 · Reporting

What people actually ask you

Every conversation is a data point about your business. See what gets asked most, where the assistant handed over, and how quickly customers were answered — so the gaps in your own information become visible instead of theoretical.

Answered vs escalatedResponse timesCommon questionsExport to spreadsheet
Getting started

Live in an afternoon, not a quarter.

There is no implementation project. Connect a channel, point it at your website, check the answers, switch it on.