The product

More than replies.
More time for you.

AI replies, a private concierge, bookings with payments and WhatsApp owner controls. Better service for your customers and more time for you.

What Conversaa does

01 / Conversations

A helpful answer. Wherever they ask.

Bring WhatsApp, Instagram and your private web chat into one inbox, with Messenger rolling out as Facebook approves access. Let your assistant answer from your business knowledge, with your team ready to take over.

  • AI replies in your business voice
  • Shared inbox and human takeover
  • Branded private concierge
  • Photo, PDF, audio and video sharing

Customers open your concierge from a personal invitation in their WhatsApp or Instagram chat, then confirm a one-time code. They can also keep chatting in their usual app. Shared files are available to your team; automatic understanding depends on the supported flow.

Try the concierge demo
S
Your businessPrivate concierge · Your brand
Online
Can I book for Saturday?
Of course. Choose a time that works for you.
Photos, files and booking options, together in the conversation.
Try the button. Your customers can book without repeating their request.
Interactive example · No real messages or bookings
02 / Bookings

From interested to booked. In fewer steps.

Create a booking form in four guided steps. Your assistant sends a booking link in the chat, or customers book inside your concierge. Collect enquiries, reserve places and take payments through your own Razorpay account.

  • Booking forms, extra questions and enquiry-only forms
  • Capacity and availability controls
  • Full, half or deposit payments
  • Branded receipts, calendar invites and QR passes
  • Door staff check-in and arrival tracking

Give door staff a dedicated check-in screen to scan passes and record arrivals. Booking payments settle through your business's payment account.

Explore the booking guide
From enquiry to arrivalTry each step of a booking
SATURDAY24October · 11:00 AM · Example
ServiceA session for two
Interactive example · No real messages or bookings
03 / Growth

Bring customers back. Again and again.

Send timely follow-ups, promote offers and events, and reward regulars with loyalty. Then track conversations, bookings and revenue in one dashboard.

  • Follow-ups, customer journeys and loyalty
  • Offers, events and AI-generated promotional creatives
  • Conversation, booking and revenue analytics
  • Instagram comment replies, rolling out as Instagram approves access

Follow-ups respect each channel's messaging rules. Creative availability and monthly limits depend on your account.

Read about offers and creatives
Give them a reason to returnFollow-up → offer → next visit
YOUR NEXT WORKSHOPMake something
worth sharing.Start with an offer your regulars will value
First conversationReturn visit
Interactive example · No real messages or bookings
04 / Owner controls

Run the day. Without living in a dashboard.

Message your business on WhatsApp to check today's bookings, leads, payments and pending approvals. Review changes before confirming them, or open your private command centre.

  • Today briefings, important alerts and lead summaries
  • Approve answers, offers and selected posters
  • Assign conversations and pause or resume AI
  • Verified owner access, personal PIN and confirmations

Updates and voice instructions are optional. Scheduled WhatsApp updates may require an approved template. Your role determines which actions you can perform.

Open the help centre
Your business, at a glanceTry an owner request below
BOOKINGS
Your booking summary is ready. See who's coming, their time and any details your team needs.
Your verified number. Your PIN. Your control.
An example of what you can ask from WhatsApp.
Interactive example · No real messages or bookings
Built for your business

Your knowledge. Your voice.
Your control.

Give your assistant the right information, decide what it may learn and choose who can manage each part of your business.

हिन्दीEnglishमराठीதமிழ்తెలుగుবাংলাગુજરાતીಕನ್ನಡമലയാളംਪੰਜਾਬੀاردوଓଡ଼ିଆঅসমীয়াالعربيةEspañolFrançaisDeutschPortuguêsBahasa日本語中文HinglishAnd more

Speaks your customer's language

Help customers in Marathi, Hindi, English and other supported languages, including mixed-language messages. Test the languages your customers use most.

Secure and private by default

Each business has its own access boundaries. Supported credentials and learned preferences are encrypted, with permissions controlling staff actions.

A knowledge base you control

Import your website, review suggested answers and publish selected answers together. Keep hours, prices and policies up to date.

Learning you can review

Optionally remember customer preferences and learn from successful staff replies. Review suggested answers and tone examples, then approve, correct or forget them.

Team seats and granular roles

Bring the whole team in, decide who can see and change what — from a single shop to a support floor.

A backup when AI is unavailable

If an AI service is unavailable, Conversaa switches to a backup, and your team can always step in.

Built on the official platforms

WhatsApp Business and Instagram Direct through the approved route — no unofficial workarounds that put your account at risk. Messenger follows as Facebook approves access.

Get started free

Need help choosing your first workflow? Follow the setup guides.